The utmost comfort of a branded 5 star hospitality while staying in Kota Bahru Kelantan, its location about 5 minutes from downtown Kota Bahru and 20 minutes from the airport is an asset that is extremely convenient for a local and tourist alike.
It’s customary for a 5-star hotel such as  The Renaissance to be composed of: utmost comfort, superior cleanliness, excellent and friendly service, first rate room service and travel essentials such as laundry service, gym, pool, mail, business centre and etc. Its effortless to say that the Kota Bahru Renaissance exhibits all those features.
From the moment I arrive at the lobby to the moment I leave, I am greeted with sincere smiles and excellent service. Im highly appreciative of the hotel staff going out of their way to make my stay as close to home as possible, I even joke sometimes that it feels just like my home when I am in Kota Bahru visiting. This nature of service is common with the Ritz Carleton line of hotels, and Im impressed that all their staff takes pride in their work, regardless of position, from the check in managers to the bell boy.
This hotel is massive, having somewhere around 150-200 rooms. Despite the magnitude the hotel is well managed. Keep in mind that this hotel is now over 10 years old, even so the rooms of this hotel, its lobby and the hallways is updated with the times.
Each standard room is around 35-40sq. ft comes with a luxurious bathroom complete with a glass shower enclosure, a  huge bathtub and luxurious table vanity top. The bathroom amenities include luxuriously soft white bath towels, shampoo, bath gel, lotion, conditioner, bar soap, tooth brush and also shaving kit. The bedroom has either 2 double beds, or a huge king bed. There is also a flat screen TV, phone and electronically controlled light switches. The bed’s here is extremely comfortable, promising a good nights sleep and covered with the best white linens. Plus free wifi in the rooms, but dont expect much for wifi, other than checking emails, social media and maybe watching some videos.
There is a few restaurant at this hotel, namely the Chinese restaurant and the coffee house on the first floor. They also have a banquet room for events. I did like their gym facility located on the 6th floor, its perfect for the gym junkie like myself. It has lots of free weight, a smith machine, multiple machine, a pullup and dip bar, cardio machines and etc, and the size was huge.
They have basement parking, with self park facility or a valet service for RM15-RM20. I would recommend their buffet breakfast at RM 55 per person, Its delicious, and the spread is always huge: there is western, Malaysian, Chinese, fresher baked bread, Indian and a wide range of cereals and fruits. Perfect place for a hospitable stay while in Kota Bahru.
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